Frequently Asked Questions
Everything you need to know about your Apeks gear and orders.
What is the standard shipping time for Apeks equipment?
We typically process orders within 1-2 business days. Domestic shipping for sports gear usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
Do you offer a warranty on high-performance sports apparel?
Yes, all Apeks premium apparel and equipment come with a 12-month manufacturer warranty against defects in materials and workmanship to ensure you perform at your best.
How can I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in their original condition, unworn, and with all tags attached. You can initiate a return through our online portal.
Are your products suitable for professional athletes?
Absolutely. Apeks gear is engineered meeting professional standards, utilizing moisture-wicking fabrics and ergonomic designs tested by elite athletes across multiple disciplines.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna.
How do I care for my technical compression wear?
To maintain the elasticity and performance of your gear, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.